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Kiane Goudarzi
Kiane Goudarzi
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Disciplines:
Management sciences
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Thesis:
La socialisation organisationnelle du client dans les entreprises de service
Directed Thesis:
The role of trust in the service recovery context and the relative effectiveness of compensation across the offline and online service mediums
Adoption de l'Open Source par les organisations : articuler business model ouvert et implication dans les communautés
The multilevel impact of the emotional labor of employees on customer satisfaction : the role of Social Support, Emotional Exhaustion and Job Satisfaction in service settings.