Abstract EN:

This report presents a study of the needs for the glass industry's actors in terms of elaborated informations and also the necessary tools and means for setting up a strategic watch system covering the glass industry as a whole and based on an experts network. The adopted strategy initially consists in sensitizing the different actors participating in the strategic watch system, by aiming more particularly two actors whose participation is vital for the success of this system: experts (to ensure relevance and value-added to the stategic watch studies) and decision makers (to study the needs and to create demand). Then, a strategy-network was set up, implicating external experts in the strategic watch process in order to capitalize their knowledge and competences. Thanks to the support of the Ministry of Economy, Finances and Industry, to the strategic watch system set up, the first french glass industry's Internet portal was created so as to ensure sharing and diffusion of strategic informations on the glass sector.